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Important policy information about Bella by the Beach

We are pleased that you are considering spending your relaxing vacation at Bella By The Beach, in beautiful Panama City Beach, Florida!   In order to ensure your stay will be pleasurable and stress-free for everyone, we have the following policies in place:

CHECK IN

Check in is at 4:00 p.m. central time.  Please do not arrive prior to this time without ensuring this is possible.

CHECK OUT

Check out is at 10:00 a.m. central time, promptly please.  Our housekeeper needs time to prepare our home for our next guests.

PAYMENT

Please check the booking engine of your choice for specific information as policies differ between VRBO and Flipkey.

DAMAGE INSURANCE

Depending on the booking site of your choice, you will be offered a choice of one-time property damage protection charge of $59.00, or a fully-refundable security deposit of $250, at the time of your initial payment in case of any damage to our home during your stay. We know “stuff” happens!  The damage insurance provides for $1,500.00 of protection in the event any losses are incurred.  In the event there is any damage to our home in excess of $1,500.00 caused by the guest during his/her stay, said guest is responsible to the owners for payment for any additional damages.  In the event of non-payment by the guest for additional damages, legal actions might be required and no one wants that!  If you do cancel your reservation, this damage policy charge will be refunded to you.

CANCELLATIONS

Please contact us in the unlikely event you must cancel.  Cancellation or early departure for any reason whatsoever including inclement weather does not warrant any refund once your stay has begun.  If cancellation occurs less than what policy states, you are responsible for full payment of the base rental amount.  In the event of an impending hurricane and you are REQUIRED to leave our home (mandatory evacuation is called by the appropriate government agency) we will be happy to issue you a refund or reschedule the balance of your trip for a future time.  No refunds are given for late arrivals.  Trip cancellation insurance is available should you like to purchase it additionally and can be purchased directly through the Homeaway.com website or at http://www.travelinsured.com.

RATES

All rates subject to state and local taxes of 11.5%.  Darn taxes, anyway….!

SMOKING

No smoking is permitted inside the home at any time (including the lanai and pool area).  Any evidence of smoking inside our home will incur an automatic charge of $500 for deep cleaning.  If we have granted permission for smoking outside the home, please do so outside the fence area, take care of your cigarette butts, matches, etc., and dispose of them appropriately.  In the hot south, grass fires occur very easily!!!  Again, no one wants that!

PETS

Yes, we love animals, but we cannot accommodate them.  No birds, cats, small dogs, fish, gerbil, or any animal of any kind is allowed.  If a pet is present, or evidence of a pet is present, an extra $500 cleaning charge will be incurred.

CARS

The private drive can easily accommodate two cars, but only one in the garage.  A garage door opener is provided.  Please remember to leave it behind upon your departure or risk an extra charge.

BEACH EQUIPMENT

Please do not take any of our bath linens or furniture from the house to the beach.  Beach towels, beach chairs and a beach cart are provided.

TRASH PICK UP

For some unknown reason, PCB does not recycle. For those of us accustomed to recycling most everything, this is a big adjustment, but alas it is true. All your materials are to be bagged and tied and put in the garbage can provided. If you are present on Monday and/or Thursday evenings, please take the garbage can out to the curb in front our neighbor’s drive. Yes, this is totally legal, acceptable and not a mooch off our neighbor’s account, LOL. We appreciate your cooperation with this. When you check out, just leave the can here and our housekeeper will take care of it.

OCCUPANCY

Please note that your reservation has been accepted and confirmed based on the number of guests stated at the time you made your reservation.  Minimum age requirement for primary renter is 25 yrs old and said person must be on the property during the duration of your visit.  No additional guests are permitted unless you inform us that there has been a change in the number of people arriving.  Any reservation obtained under false pretenses will be denied access to our home.  You guessed it, no one wants that!

POOL RULES

Please exercise good judgment for your safety in and around the saltwater pool. Common sense prevails in that no glass should be used inside the fence or in the pool. No running or excess horseplay is allowed. Pool toys are provided and we ask that all toys be taken out of the pool when done and put back in their rightful place. Children must be supervised at all times. If the automatic pool cleaner is in use, please do not try to detach it, play with it, or take it out of the water. Contact me immediately and I will have someone remove it during your stay. Also, as tempting as it might be, any tampering with pool equipment (filter, heater and above mentioned cleaner) will be subject to an additional charge. And, believe me, NO ONE wants that. Please note that on Saturday mornings, a maintenance man will arrive to clean the pool and ensure the chemicals are correct.

ONE MORE NOTE ABOUT THE POOL

The pool is a brand-new, saltwater pool. Great care has been given so that you get as much enjoyment from it as possible. If you find yourself tempted to throw a pool party, gathering, event, or “get together” by this wonderful pool, it would be in your best interest to reconsider. ABSOLUTELY none of this behavior is acceptable and you will be evicted. We promise you we WILL find out about this, police will be called, you will be escorted off the property and NO ONE WANTS THAT!

Thank you for your cooperation.

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